Our Corporate Commitment to Supplier Diversity

Southwest Airlines Co. is dedicated to providing the highest quality Customer Service and a key component of this is our low fares. In order to keep our fares low, we must keep our costs low. Every day, we dedicate ourselves to finding ways to lower our costs and increase our productivity and quality. As a result, we value suppliers who have the same focus and look internally for ways to improve their processes and service, and willingly pass on cost savings to their customers.

As a Company, we value diversity and seek to create an environment that encourages it, both in the workplace and among our supplier base. With this in mind, our Supplier Diversity Program was designed to enable Southwest to extend opportunities to qualified Small, Disadvantaged, HUBZone, Minority, Women, Veteran and Service Disabled Veteran-Owned Businesses (Small/Diverse Businesses) who in turn can help Southwest fulfill it's operational needs, satisfy the expectations of our Shareholders and Customers, and meet today's and tomorrow's competitive business challenges.

At Southwest Airlines:

  • All suppliers are treated fairly and impartially during the evaluation and selection process
  • We use a proven strategic sourcing methodology that includes cross-functional Teams, identification of total cost drivers and detailed requirements, market research, competitive bidding where appropriate, and continuous improvement in quality and processes
  • We regularly re-evaluate programs, and are willing to consider new suppliers that provide improved value
  • We actively seek to include qualified Small/Diverse Businesses in all competitive bid opportunities

Through our Supplier Diversity Program, we are committed to providing Small/Diverse Businesses with the opportunity to equally compete and participate in the procurement process. We encourage all Small/Diverse Businesses interested in doing business with Southwest Airlines to become a part of our Supplier Diversity Program.

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